How can we help?

Currently-employed teachers, principals, professors, and paraprofessionals with valid proof of employment. We accept school IDs, recent pay stubs, or verification letters from your district.

Most applications are reviewed within 2–3 business days. You'll receive an email either way.

Sign in and visit your account page to update your information. Email changes are coming soon — for now, write to us and we'll update it for you.

Email us and we'll update your record. Your eligibility carries with you as long as you're still in a qualifying role.

Visit the opportunities page. You can filter by state to find events near you.

Open the listing you want, scroll to the bottom, and submit a request. Each listing tells you how winners are picked and when the deadline is.

Until the request deadline passes, yes — open the listing and update your request. After the deadline, the request is locked in.

To keep the draw fair: one entry per teacher per event.

Random draw waits until the deadline, then randomly selects winners from everyone who entered. First-come-first-served picks the earliest qualified requests automatically as they come in.

For random draws, it really is random — your odds depend on how many people entered. For first-come-first-served, seats fill in the order requests arrive. Either way, new opportunities are posted regularly.

Yes, unless the donor specifically asked us to skip non-winner emails. Each listing notes whether that applies.

Some events transfer electronically (you'll get an email with a link), others are will-call at the venue, and some are physical hand-offs. Each listing tells you which method it uses.

Yes — bring them along. Some venues require matching ID at will-call; the listing will say so when that applies.

Generally no. Most venues require the named educator to pick up. If you can't attend, email us before the event — don't transfer the ticket yourself.

Email us with the listing and the correct name. Some venues let us fix it, others don't — we'll let you know either way.

A few listings include a small processing fee set by the donor or to cover distribution costs. The amount is shown on the listing and again at checkout.

Stripe (our payment processor) doesn't accept charges smaller than 50 cents.

Some listings let you add a small donation that goes to Tix For Teachers to keep the program running. It's optional and never affects whether you're selected.

If an event is canceled or your ticket is revoked through no fault of yours, we refund any fees automatically. Refunds normally appear on your card within 5–10 business days.

We'll email you, mark the listing canceled, and refund any fees. Cancellations sometimes happen on short notice — that's the venue's call, not ours.

We'll email you the new date. Your original ticket usually carries over. If you can't make the new date, let us know and we'll release the seat for someone else.

Email us. We'll get it corrected and notify everyone who's already requested.

No. Tickets distributed through Tix For Teachers are for personal use only. Selling, auctioning, bartering, or advertising them on resale sites can get your membership suspended or terminated. Full details are on our policies page.

Please don't — come to us instead. Direct member-to-venue contact strains the donor relationships that make the program possible. We'll loop the venue in when it's needed.

Email support@tixforteachers.com with what you saw. We investigate every report.

Use the contact form or email support@tixforteachers.com. Most emails receive a same-day reply during weekdays.

Email us if your event is in the next 48 hours and something's wrong — we'll prioritize. For general questions or status updates, the contact form is fine.

We can't change venue policies, override security or ID rules, swap seats, or issue refunds for events that ran as planned. Anything tied to how donors distribute their tickets is up to them, not us.